Terms & Conditions

COMMUNICATION

Communication is key! I want your design to be EXACTLY what you want, and I feel that the only way to achieve this is by working closely with you. You need to be available through email throughout your project dates. I am always available via email during normal business hours.

BOOKING

Booking is so easy! You will book your free discovery call to see if we are a great fit to work on your project together. When we decide to move forward we will send you a formal proposal with a contract and deposit invoice. Payment of the deposit secures your dates on our design calendar.

DEADLINES & HOMEWORK

With each project I will assign client homework and give you deadlines to complete it. This homework will include providing me with the content and images for your website. If you do not have these things prepared we will not begin your project.

PAYMENT

I understand that getting a great brand and website done for your business can be an investment so the total project amount can be paid in two installments. The first payment of 50% is a non-refundable deposit that will secure your design start date. Then the final payment is due on or before the day that we begin your project!

CONTRACT

Yes, we have a contract that will be provided to you and must be signed before any projects can be started. It explains in detail these terms and conditions.

PRIVACY

Please see our privacy policy.

PROOFING & REVISIONS

I have built three major revision rounds into all of my design packages. If a project does take more than three revisions there will be an additional charge for each revision (at my discretion) on your final invoice. I will also allow edits to your website for up to 48 hours beyond the completion date. Beyond this period of time, there will be an hourly service fee for me to go in and change things.

DESIGN CREDIT

Each website will include a small credit to Tiffany Kuehl Designs. As long as any design elements created or coded by me are included on the site, this design credit must remain in the footer! All photos, illustrations, etc, not designed by Tiffany Kuehl Designs, LLC must be purchased by YOU.

TURNAROUND TIME

Every single project is different, and communication will play a huge part in how long your project will take, so we require you to be accessible during your project timeline. When we book your project we will discuss a general timeline.

CANCELLATIONS & REFUNDS

My goal it to make sure that you are absolutely 100% in love with your final project! However, due to the nature of design work no refunds will be issued, no matter the point in the design process. This includes deposits paid for future scheduled work.

COPYRIGHT

All original designs are the copyright of Tiffany Kuehl Designs, LLC. I also have the rights to share project details in my portfolio and on any of Tiffany Kuehl Designs social media accounts. Any images and content you have supplied are your legal responsibility for use and copyright. 

 

Terms & Conditions are subject to change without notice.