- the fine print -
Hours of operation
As a designer, I tend to have hours that are all over the place. However, I do try to keep semi-normal hours so that I can have a little bit of balance in my life. I am typically at my desk Monday through Friday. I try to have all weekends, holidays, and special family occasions off.
Communication is key! I like to work hand in hand with each client so that you feel that you were really a part of creating your blog design. I want it to be EXACTLY what you want and I feel that the only way to achieve this is by working closely with you to see what that is. I am always available via email! But if you would prefer a phone call, skype chat, or even a google hangout to discuss things I am always open! Just let me know and we can easily schedule something! If you see that you will not be available when it is time for me to do your design, please let me know so that we can reschedule!
Booking is so easy, and can honestly be so fun! First you contact me! Then we will start the process of chatting about your project, getting to know each other a little bit, and figuring out exactly what you need. Once we are both clear on your vision and goals, we will set up the deposit, sign contracts, and I may give you a bit of homework to do. This way we are all set when we begin your design!
I will send you an invoice. Half of the invoice is paid as a deposit to get the project started. The other half is due right before the delivery of your project! I will then send you any files that you may want to hang onto and finalize the website design. There are instances where the second half is due on design day, but we will discuss this if that is the case with your project.
Every single project is different, and communication will play a huge part in how long your project will take! When we book your project we will discuss a general timeline. I will keep you updated along the way to let you know if we are still on track for your begin date! Once we begin your project it could take anywhere form 2-6 weeks.
Proofing & REVISIONS
I have built three major revisions into all of my design packages. My goal is to have quality communication with you along the way so that with each revision we are closer to the perfect design. If a project were to take more than three revisions there will be an additional $50 charge for each revision (at my discretion) on your final invoice.
I will also allow edits to your website for up to 48 hours beyond the completion date. Beyond this period of time, there will be a service fee for me to go in and change things.
Each blog and /or website will include a small credit to Tiffany Kuehl Designs. As long as any design elements created or coded by me are included on the site, this design credit must remain in the footer!
I recommend that you update your blog and/or website at least every 6-12 months. I am happy to help you make these updates as you and your business grow and technology changes! I do not have the space to save all of the files for every single design that I create. I will keep your files for one year free of charge. Beyond that, if you would like me to keep them for maintenance there will be a $25 fee to keep them for another year. If you would like me to do any maintenance in your site, service fees will apply.
Cancellations & Refunds
My goal it to make sure that you are absolutely 100% in love with your final project! I will do everything that I possibly can to make sure that you are happy. However, due to the nature of design work no refunds will be issued no matter the point in the design process. If you choose to terminate your design, you will have a credit with Tiffany Kuehl Designs for the amount paid on the invoice.
All original designs are protected under the copyright of Tiffany Kuehl Designs.
Terms & Conditions are subject to change without notice.